Weekly Recap - August 29, 2024

[u/TheOpusCroakus]

Hello! It's another Thursday, so it's time for another weekly recap! Let's recap the week!

ISSUES/EVENTS

• There is an issue where deleted content is reappearing. This is actively being looked into.

• Reddit was down for a little bit yesterday. Redditstatusbot posted about this here and updated when the incident was resolved.

TOP POSTS

• new.reddit.com not working

About a month ago, we made a post here about new.reddit.com no longer being supported and access to that platform eventually going away. Many users have experienced this recently and made posts about this issue.

We stickied the announcement post in this sub and encourage you to leave constructive feedback in that post so that it can be passed along to the correct team. You can also comment here as well.

• Saved posts are missing on all platforms

Some users are reporting that their saved posts are not accessible. The team is aware of this and is working on a solution. We're using this post over in r/bugs to track the issue. If you're still experiencing this and could comment over there, that would be great!

• Videos won't play when logged into the desktop

Earlier this week, some users were reporting that videos were not playing on the desktop site when logged in. This was fixed up pretty quickly and we commented on this post in r/bugs when it was resolved. Thanks to everyone who left comments and information which helped the team get that worked out.

Top helpers helping help r/help with help

1. jgoja

2. Dhanish04

3. PurplePassiflor1234

4. Quipsar

5. Old_One_I

6. formerqwest

7. tadashi4

8. apathetic_screaming

9. BetterThruChemistry

10. ChimpyChompies

You've all been absolute champs this past week! Thank you so much for helping out your fellow Redditors.

That's it for this week! Next week, it's new month and the monthly helper trophies will be distributed. Thanks!

[u/TheOpusCroakus]

That's weird. I'm not sure. Does it happen repeatedly?

[u/[deleted] → u/TheOpusCroakus]

It happens on desktop with the Microsoft Edge web browser.

[u/TheOpusCroakus → u/[deleted]]

Thanks for getting back to me! I'm not seeing any issues with your account, so that's good! I'll share this information with the team that's in charge of that feature. In the meantime, you may want to try clearing your cache and cookies for just Reddit and see if that helps. You can also try logging out and logging back in.

[u/[deleted] → u/TheOpusCroakus]

I have my browser set to clear my data when I close my browser. That means when I launch Reddit on my browser, I log in. I don’t mind logging into Reddit every time I open my browser. I do it for security purposes.

[u/TheOpusCroakus → u/[deleted]]

OK. Does this happen if you use another browser?

[u/[deleted] → u/TheOpusCroakus]

I tried it on Chrome and have not had that error message come up.

[u/TheOpusCroakus → u/[deleted]]

Ok, that narrows things down! You may want to try disabling any extensions or ad blockers. You can also try using an incognito window and see if that helps.

[u/[deleted] → u/TheOpusCroakus]

Hi again, I tried disabling the extensions in Edge and resetting the settings and going into incognito mode and I have found those error messages popped up. I just tried it in Chrome again and I got the error message there. Sorry, I don't use Chrome all the time and I only use it for testing purposes.

[u/TheOpusCroakus → u/[deleted]]

Thanks for following up! I'll share this information with the team that is in charge of that feature.

[u/[deleted] → u/TheOpusCroakus]

Thank you. You have been very patient with me and hope to see the issue resolved. I hope to see you around on Reddit.

[u/TheOpusCroakus → u/[deleted]]

Thank you for your assistance and patience with this! I'll definitely be around! =)