Weekly Recap - August 29, 2024

[u/TheOpusCroakus]

Hello! It's another Thursday, so it's time for another weekly recap! Let's recap the week!

ISSUES/EVENTS

• There is an issue where deleted content is reappearing. This is actively being looked into.

• Reddit was down for a little bit yesterday. Redditstatusbot posted about this here and updated when the incident was resolved.

TOP POSTS

• new.reddit.com not working

About a month ago, we made a post here about new.reddit.com no longer being supported and access to that platform eventually going away. Many users have experienced this recently and made posts about this issue.

We stickied the announcement post in this sub and encourage you to leave constructive feedback in that post so that it can be passed along to the correct team. You can also comment here as well.

• Saved posts are missing on all platforms

Some users are reporting that their saved posts are not accessible. The team is aware of this and is working on a solution. We're using this post over in r/bugs to track the issue. If you're still experiencing this and could comment over there, that would be great!

• Videos won't play when logged into the desktop

Earlier this week, some users were reporting that videos were not playing on the desktop site when logged in. This was fixed up pretty quickly and we commented on this post in r/bugs when it was resolved. Thanks to everyone who left comments and information which helped the team get that worked out.

Top helpers helping help r/help with help

1. jgoja

2. Dhanish04

3. PurplePassiflor1234

4. Quipsar

5. Old_One_I

6. formerqwest

7. tadashi4

8. apathetic_screaming

9. BetterThruChemistry

10. ChimpyChompies

You've all been absolute champs this past week! Thank you so much for helping out your fellow Redditors.

That's it for this week! Next week, it's new month and the monthly helper trophies will be distributed. Thanks!

[u/skibik1964]

Another thing I have noticed is the the topic shows the number of comments it has received but when you open it not all comments are there, let say it shows 4 comments, you open it and there is actually only one or two and no matter how you sort with the subreddit there are no other comments. I noticed this when I have viewed a topic in a subreddit earlier yesterday and it had one or two comments, I returned later in the day and it now show one or two more comments on the counter but when opening the topic it is the same two previous comments. Before it showed if a comment was deleted is that not the case now and if someone deletes their comment it doesn't change to topic comment counter to reflect that.

Also, the new UI on a desktop it is very hard to tell if a topic has been read. The change in the title color is so minute now that even two topics next to each other, one had been read the other not, and they almost look like they are both unread. Even though I can remember most of what I read it is still nice to have a better distinction between read and unread topics, my memory is good but sometimes not that good. It also makes it easier to find the read topics to see if there have been added comments, provided the counter is correct, since the last time I viewed it.

[u/TheOpusCroakus → u/skibik1964]

If a comment gets caught in the spam filter, is removed by the automod or moderators or deleted by the user, it will still count toward the total number of comments, but it won't be visible. If you feel that there are comments missing, you can contact the mods of the sub that you posted in and they can take a look for you. Their contact information can be found on the sidebar of the sub at the "message the moderators" link or the little envelope just above the list of moderators.

That is good feedback about the change in color if an item has been read. I'm noticing that myself right now, so I'm not sure if that's intentional.

[u/skibik1964 → u/TheOpusCroakus]

Thank you! Usually if a mod, automod or even person posting it deletes it before it showed up in the topic as deleted by... but I never paid attention to the counter before until yesterday. I had read a topic and later two topics showed one or two comments but opening the topic there were none, not even comment deleted by... Could be the spam thing you mentioned as I didn't know Reddit had it. Now it has just the comments that were there. I will maybe try messaging the moderator of the sub next time I notice it.

The greying is there just not as prominent on desktop as the previous version, would be nice if it was more visual. It had been mentioned yesterday by someone else and I had also put it r/bugs but no clue it anyone at Reddit sees it there.

[u/TheOpusCroakus → u/skibik1964]

r/bugs is a great place to post things like that! It's an admin sub and we are in there! Thank you!

[u/skibik1964 → u/TheOpusCroakus]

I have reported that even though I have preferences set to sort topics by NEW rather than HOT this new version ignores it and opens HOT as default. See my other comment here. I have reported it I think three times in six or eight months and have no feedback at all. Luckily I have been able to use new.reddit.com since the beginning of the year when I was first forced to use the new UI. It would be nice if at least some of the bugs I have seen reported in the last 2 days have some kind of acknowledgement.

[u/TheOpusCroakus → u/skibik1964]

Are you reporting these in r/bugs? That's a great place to surface these sorts of issues! I was just able to reproduce the sorting issue, so I have shared that with the team just now and will follow up on it! Thank you!

[u/skibik1964 → u/TheOpusCroakus]

Yes, I have. Actually the sort thing 3 or 4 times at the beginning of the year but 2 or 3 were removed by automoderator or another moderator, can't remember the reason but remember having to redo it a few times and I think one finally stuck but I left the sub then after finding the work around new.reddit and used it. I reported it again yesterday along with separate post for other two issues I reported here in both comments. There has been no replies to those that they are read by anyone other than other users. You're actually the first Admin to respond and I appreciate at least someone has passed it on. I thank you for that

I get a lot of bugs are reported since I rejoined r/bugs yesterday so hard to fix them all but at least fix the common ones before it was forced on us.

It is sad that such a well like version is just removed and forced to use a new version that is full of bugs yet you can still use an old version that looks like it was developed by a kid back in the 90's.