r/help admin Aug 29 '24

Admin Post Weekly Recap - August 29, 2024

Hello! It's another Thursday, so it's time for another weekly recap! Let's recap the week!

ISSUES/EVENTS

  • There is an issue where deleted content is reappearing. This is actively being looked into.

  • Reddit was down for a little bit yesterday. Redditstatusbot posted about this here and updated when the incident was resolved.

TOP POSTS

About a month ago, we made a post here about new.reddit.com no longer being supported and access to that platform eventually going away. Many users have experienced this recently and made posts about this issue.

We stickied the announcement post in this sub and encourage you to leave constructive feedback in that post so that it can be passed along to the correct team. You can also comment here as well.

Some users are reporting that their saved posts are not accessible. The team is aware of this and is working on a solution. We're using this post over in r/bugs to track the issue. If you're still experiencing this and could comment over there, that would be great!

Earlier this week, some users were reporting that videos were not playing on the desktop site when logged in. This was fixed up pretty quickly and we commented on this post in r/bugs when it was resolved. Thanks to everyone who left comments and information which helped the team get that worked out.

Top helpers helping help r/help with help

  1. jgoja

  2. Dhanish04

  3. PurplePassiflor1234

  4. Quipsar

  5. Old_One_I

  6. formerqwest

  7. tadashi4

  8. apathetic_screaming

  9. BetterThruChemistry

  10. ChimpyChompies

You've all been absolute champs this past week! Thank you so much for helping out your fellow Redditors.

That's it for this week! Next week, it's new month and the monthly helper trophies will be distributed. Thanks!

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11

u/Lack-of-Luck Aug 29 '24

The desktop UI change is absolutely horrid and unusable to a not-insignificant percentage of users with sensory processing issues or visual issues, on top of many of the features just don't work based on the posts on here. On top of that you're going through and locking or outright removing posts about the UI, which regardless of your intentions does nothing but scream "stifling criticism". You would think the sheer volume of posts would be indicative of how many people absolutely want nothing to do with the actually awful UI that you're forcing on them, but the ignoring or silencing of those posts paint a clear enough picture that you're just going to try and keep sweeping under the rug and telling people "no you don't hate it, you actually love it".

2

u/TheOpusCroakus admin Aug 29 '24

Hey! Thanks for the reply! I would like to share the visual/sensory issues that are occurring with the team in charge of these features. Could you please provide some specific instances or examples that will show what's going on? Thanks!

7

u/Lack-of-Luck Aug 29 '24

There are a number of posts pointing it out from other users, but one of the things is just how much is on screen at a given time. There's no way to hide the sidebars, so it results in a very cluttered screen that quickly results in information/sensory overload (which if you've never experienced, imagine literally every sensation you are able to experience being cranked to the max and your brain is trying to focus on literally every little individual thing as if it's the most important thing to focus on, I've likened it to a fight/flight response in the past with how suddenly things go from manageable to "I want to rip my own bloody throat out because at least then I'd only be focused on that" bad). The "compact" view actually just makes it worse because it crams even more stuff into the same space without getting rid of the sidebars, so it ends up making it even worse. The color scheme is just...off. I can't place my finger on exactly why, but even that is enough to set me on edge. I honestly don't really think there's any way to actually fix the new new reddit in this regard, it's aspects about it's very design that just don't work. All you have to do is leave new.reddit alone, let the people who want to use it still use it. Like, I seriously won't be able to keep using reddit (at all, mobile or desktop) if I can't keep using the new.reddit UI, it legitimately hurts to access the website, and the admins have acted in a way that, like I said, just screams that they honestly just don't care about the users, or that they're assuming every single person that access the website is the exact same.

It's absolutely infuriating to be told "Hey, we changed this site you use all the time and made it worse in just about every way, it's actually painful for you to use it (and just so you know, that sensory overload means I can't do anything for an hour or two because the overload doesn't just "go away" when I look away from the website), oh and we don't want to hear any criticism or anything like that. Oh, and you love it, even if you're actively telling us you hate it." It's incredibly dismissive and insensitive to anyone with issues (Autism, ADHD, OCD, vision problems, etc).

3

u/TheOpusCroakus admin Aug 29 '24

Thanks for getting back to me. And thanks for those examples. I am sharing those with the team in charge right now. I appreciate you taking the time to list those things out!

3

u/Lack-of-Luck Aug 29 '24

No problem, there's other things but those are some of the biggest ones for me. I'd highly recommend either going and responding to UI related comments like you did mine to get more examples, or better yet making a sticky post specifically for comments and issues regarding the UI change. I know I'm not the only one, and a lot of people with issues like mine won't necessarily speak up without prompting, and will just leave the site en masse.

1

u/skibik1964 Aug 29 '24

You can remove things like recent using uBlock Origin extension and using block element when you right click. You can highlight what you want to remove. If you make a mistake or it doesn't work you need to open uBO extension settings go to my filter tab and erase the filter(s) from the large box apply changes and try again. It's kind of tricky but it does work. Bad thing is of using Chrome it appears Google might be dropping uBO so not sure how long that will work on Chrome. Should work on Firefox.