r/PSVR • u/Fu11erthanempty • 1d ago
Support PSVR2 PSVR2 Issues
Christmas was a magical morning with my son opening the VR2 which he had no idea he was getting. The day of, we got it set up and played some games. Fast forward to today and we're stuck.
I did contact support and they're sending me shipping stuff to send it in for repair or replacement, but dang it, I feel like there must be a way to get this working.
The VR2 is connected via the cable, turns on, and the TV display says to place the VR headset on. Both controllers are connected. When you place the headset on, it only displays the PS white logo on a black screen. It stays this way for maybe 2 minutes, and then automatically disconnects/turns off.
Troubleshooting suggestions online seem sparse, and the rep I spoke to on the phone didn't attempt to troubleshoot anything with me.
Anyone have this issue? Any suggestions before I send it in?
2
u/Hawke319 1d ago
It’s unfortunately something that’s known to happen.
Try this thread to see if there is any help. Mine soft bricked it self and I ended up having to get Sony to replace it. Thankfully wasn’t too bad of a turn around.
https://www.reddit.com/r/playstation/s/D58KlNOR25