r/OnePieceTC Sep 23 '17

MEGATHREAD Global Controversy Megathread

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9

u/NeXoRaT Life and Earth belong to me Sep 25 '17 edited Sep 25 '17

Official Bandai Reply to my Inquiry

Thank you for playing ONE PIECE Treasure Cruise.

We truly apologize for the inconvenience.

We want you to know that we understand your frustration; however, please be informed that obtaining characters from [Rare Recruit] or [Sugo-Fest] is based on probability. Thus, there is a possibility for you to not obtain the character that you are expecting.

In addition, please be advised that these rates are equal and fixed for all players to promote fairness in the game. Furthermore, the probability of obtaining characters is not affected by any variables.

Considering the above, we regret to inform you that we are unable to cancel any purchases nor return [Rainbow Gems] that were used in the game. We are truly sorry about this.

Moreover, we highly recommend our players to only refer to official announcements and notices about the game. Kindly note that we discourage the spreading of false information.

Lastly, please be advised that the Japanese and Global versions of the game are different from each other. Nonetheless, rest assured that we will consider our players' request for the improvement of the overall experienced offered by the game.

Again, we are truly sorry for the trouble, and we hope for your kind understanding about the matter.

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Pretty generic default answer. I'm just not sure, how to thinks about it. Looks like there is no penalty for whales, but who knows, may be just a lie, seeing the gathered data from the their revent contributions regarding this topic.

Edit: with the announcment of the coming God Usopp Sugo, it may also be possible, that the mentioned player based variable ist just used to determine the number of multipulls a player made, to give him the guaranteed legends. With a second thought, I doubt, that Bandai would lie in an official reply, that would be illegal, no matter what and could lead to legal actions against them.

2

u/xManianx Promising Rookie Sep 25 '17

I got the exact same reply, identical wording.

1

u/iamjruz Sep 25 '17

Maybe it's because you asked about the same topic/issue. It would be dubious if you got a totally different response for asking the same question.

1

u/xManianx Promising Rookie Sep 25 '17

I pointed it out because Bandai probably just sent the exact same email to everyone, regardless of what exactly we wrote in our mails on the issue