r/ModCertification Sep 15 '22

Announcement We’ve just launched our new Mod Education site

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29 Upvotes

r/ModCertification Jan 06 '23

Quick update + trophy info

23 Upvotes

Hi all!

Due to a data hiccup, yesterday's trophies will go out by end of day, Monday - at the latest. That's for course completions between December 22nd through January 4th - so if you're currently waiting on one, we apologize and you'll see that very soon.

Also of note - our Mod Cert 201 localized course publishings were delayed by a completely unrelated hiccup that has since been resolved. We're getting those finalized now and will announce here once they're live.

With that, I hope you all are having an excellent 2023 so far! Be sure to give us a shout via modmail if you have any issues with a course or if there are any questions we might answer for you.


r/ModCertification Nov 21 '22

This week, we'll be giving thanks when we would normally be giving trophies!

24 Upvotes

Quick Edit - These trophies went out on 28/11

tl;dr - Trophies will go out a week later than usual due to US holidays

Hi folks! A couple of quick things.

Trophies and US Thanksgiving

As this week's trophy granting day (24/11) falls on a US holiday, there will be a delay in trophy granting! Anyone due to receive a trophy this week will see that land on their profile next week. This should only impact folks who completed courses between November 10th and November 15th. Apologies for the delay.

If you find you are missing a trophy for a course you completed before November 10th, please check your Mod Education profile page and review the Mod Edu FAQ for information on how to ensure you've completed each course. If you're able to confirm completion and are still missing a trophy from a trophy eligible course, please let us know by writing in to r/ModCertification modmail so we can make sure you get sorted.

Upcoming

We're working on a new course for moderators that we are excited to share with you in the new year. Please keep an eye out here and in the Mod Snoosletter for announcements.

We are also expecting to have Mod Certification 201 out for several languages within the next couple of weeks.

Have feedback?

Has a course you've taken helped you? Has it helped your mod recruits? Do you feel things were missing that would have better prepared you for moderating? Let us know!

We welcome your feedback on courses that you've taken and/or courses you'd like to see in the future.

Thanks for reading and have a great week, everyone.


r/ModCertification Oct 01 '22

Announcement First new batch of course completion trophies is out for the Mod Education Site.

27 Upvotes

If you dropped by Reddit's new Mod Education Site after launch and completed the new Wiki or Automation courses (and provided your username) before Thursday (PST), you should now have a new trophy (or new trophies!) on your Reddit profile page. Any new completions for the 101 and 201 courses will also have triggered granting of those previously existing trophies if you hadn't already completed and received them in the past.

We'll be aiming to grant completion trophies at the same general bi-weekly (the every two weeks version - not the twice a week version) cadence in the future so if you finished a course after Thursday morning, no worries. We'll get you in the next batch!

If you have any questions, please don't hesitate to send us a modmail here and we'll do our best to answer them. We also welcome feedback on the courses at any time.

Have a great rest of your weekend!


r/ModCertification Aug 29 '22

Announcement Quick Update on Mod Education/Mod Certification

60 Upvotes

Hi mods!

We're currently at the tail end of testing and are incorporating testing feedback into the new Mod Education site. Barring anything unexpected, we're hoping to be launching in ~ 2 weeks. Keep an eye on r/modnews and this space for more information at that time.

Thanks for your continued patience.

We're excited to get everyone back into the new and improved program!


r/ModCertification Jul 22 '22

Announcement The Mod Certification Program is temporarily paused

39 Upvotes

Edited for Update 8/15 -

We're working hard to get Mod Education opened back up for everyone and hope you'll enjoy the new learning experience once it is ready. We're currently preparing to soft launch for testing. We'll follow up with a new post here in 2 weeks with further details on the relaunch!

Hello, mod learners!

As mentioned in our post a couple of weeks ago, updates for the Mod Certification program are currently paused and testing will no longer be available after 5pm UTC today - July 22nd. This change is temporary and trophies will still be granted to anyone who completed and passed a final before that time.

If you're a new mod and you've come here to learn about moderating on Reddit, you're still welcome to review the content that exists in r/ModCertification101 and r/ModCertification201, with the understanding that you will not be able to take a test or earn a trophy until we relaunch the program.

Keep an eye out here and in r/modnews, and r/modsupport in the coming weeks for more information!


r/ModCertification Sep 21 '21

Click here to learn more about r/RedditCommunityMentor!

16 Upvotes

The Reddit Community Mentor Program is a program that allows moderators to receive mentorship from experienced Community Mentors. Mentors can help you take your community to the next level by providing personalized coaching and support for your community’s individual needs.

Examples of needs mentors can help with are:

  • Learning how to work together as a mod team in the best way possible
  • Auditing your automod and helping to edit it to meet your current needs
  • Building community in your subreddit
  • Growing your subreddit (don’t forget to try the tips in r/ModCertification101 first!)
  • Guiding your community away from negative trends

If you’re interested in receiving assistance from the program, please fill out the Request for Mentorship form. Alternatively, if you have a small question about your community for a mentor that you think won’t require a full session of mentorship, feel free to modmail r/RedditCommunityMentor so a mentor can give you an answer as soon as they're able to.

Please note that the mentors, while being very experienced moderators, are not admins-- this means you may be redirected to mailing in to r/ModSupport if your issue requires admin support. If you think you’re dealing with a more serious issue than Reddit Community Mentors can help with, please don’t hesitate to modmail r/ModSupport to receive help from an admin.