r/help • u/lilzsatan • 1d ago

Unable to open chats

Hello guys, I don't know why I am unable to open chat; it's showing an error. Can anyone help me, please?

25 Upvotes

95% Upvoted

5 comments sorted by

1

u/KjellDE 1d ago
  • Does this happen on the web or/and in the app?
  • What's the error message you get?
  • Have you tried using a different browser, if on the web?

1

u/formerqwest Expert Helper 1d ago

check your Contributor Quality Score at r/WhatIsMyCQS

1

u/ttiger28 22h ago

I’m using Reddit on my phone and on the lower right hand corner there’s an icon for chat. It worked for years and then a couple weeks back. It stopped working. No error message, you push on the icon. Nothing happens or you push on the icon it opens your chats, but there’s nothing there other than a bunch of gray lines With progress bars, moving through all of them. But it doesn’t connect. I reported this to read it a week ago and they suggested I uninstall and reinstall the app. Which I did. And then it fixed the problem for two hours, now it’s back again.

Are there any moderators or programmers that work for Reddit that are monitoring this line or is this just going out to the community in general?

Really frustrating trying to find an intelligent individual/programmer on Reddit.! Someone must monitor the way this platform works/monitors bug fixes??

2

u/alican-official 10h ago

If you can share the error message, the device (iOS, Android, Web etc.) and the connection type (wifi, cellular), it could be helpful to identify the issue.