r/help Oct 14 '24

Access Reddit saying I'm blocked when I try to use it from firefox.

I just installed bitdefender around an hour ago and my primary browser is Firefox. Whenever I try to go to a reddit post via Firefox I get a screen telling me to create an account or contact service.

The link to log in or create an account doesn't work and I don't know what might be causing it

40 Upvotes

28 comments sorted by

6

u/LunaticHatKid Oct 14 '24

The same thing is happening to me as well, I tried to go onto reddit with firefox and got a woah there, pardner! Message saying I was blocked due to a network policy. [At least it seems like the app still works]

3

u/scarecrow_275 Oct 14 '24

I'm have the same issue. Using old.reddit.com works for me though

1

u/SundaeTrue1832 Oct 14 '24

Same chrome also have this upstream error but old reddit work fine so does the app

2

u/Empty-Part7106 Oct 14 '24

Same issue with Firefox mobile. Telling "Your request has been blocked due to a network policy", make an account to keep browsing. Figure it might have to do with the "upstream connect error or disconnect/reset before headers" error encountered minutes before. Hope so.

1

u/modusdad Oct 14 '24

Posted about the same thing in another thread. Reddit seems to have issues with Firefox users at the moment.

1

u/Miss_Lazuli Oct 14 '24

Have that problem too. However, old Reddit seems to still work. At least I was able right now to log in via old.reddit.com despite being "blocked" on the new Reddit on Firefox...

1

u/SundaeTrue1832 Oct 14 '24

I experience the same thing too!

1

u/NozokiAlec Oct 14 '24

Okay thabk God it's not just me, this is so annoying

1

u/riap0526 Oct 14 '24

Having the same issue as well. Clearing cookies is no use, and reddit is working fine when browsing via Edge.

1

u/pyr0kid Oct 14 '24

its happening to me aswell

edit: its starting to work again, if inconsistently.

1

u/morethandork Oct 14 '24

It’s a Reddit server issue

1

u/LTPrototype2 Oct 14 '24

Oh thank god for this, I was having a minor anxiety attack. It is both good and bad that I am seeing other users have the same problems. I don't even use a VPN and most google search results are saying that might be the issue.

1

u/Otherwise-Kangaroo24 Oct 14 '24

Sadly it seems mostly unrelated, I saw you need to set a cookie manually to avoid the VPN problem, but it doesn't seem to work with the current issue. Probably some other API change.

1

u/Zealousideal-Emu7588 Oct 14 '24

Thank goodness I’m not the only one I’m talking via safari I can still access on mircosoft edge ( for now ) I think could have something to do with the outage 

1

u/CarelessDot5657 Oct 14 '24

Using floorp which is Firefox based same thing. I put in a ticket because I thought maybe it was because I have a VPN everywhere that I turn off when I browse reddit. Also I'm not logged in. Guess it wasn't my VPN, I hope this gets resolved :/

1

u/MyHatDefinesMe Oct 14 '24

Same for me on both desktop and Android mobile

Reddit works just fine on desktop using Microsoft Edge, however

1

u/TesseractToo Expert Helper Oct 14 '24

Yeah same here, the form isn't very helpful

Chrome works though

1

u/LTPrototype2 Oct 14 '24

We're back baby!

1

u/Coolusernamehere13 Oct 14 '24

Same issue here but specifically on Chrome Incognito browser. It only happens on the first load of it but then afterwards the search function on it doesn't work. I assume it'll be fixed later but it was a bit of a shock seeing it.

1

u/lotsofpun Oct 14 '24

Ditto, opening a link in Chrome Incognito and see "Blocked", but a refresh clears it.

1

u/Otherwise-Kangaroo24 Oct 14 '24

Just clicked on a link and it worked again, seems they fixed the issue.

1

u/iwantthisnowdammit Oct 14 '24

Clear your cache and the 4 or 5 reed.it cookies.

1

u/SoNotSeriousBusiness Oct 14 '24

It was being weird all morning, MS Edge worked fine!

It's been fine for a few hours now though

1

u/IMTrick Experienced Helper Oct 16 '24

If you're using BitDefender's VPN (I'm guessing you are), that can cause this. If Reddit sees you logging in from multiple locations at the same time, it may start blocking as a security measure. Using a VPN can cause your traffic to look like it's coming from somewhere very different than where you are.

I've even triggered it just trying to use Reddit from my PC and phone at the same time.