r/help • u/heX_dzh • Jun 12 '24
It has been 5 months since my reddit account got hacked and stolen. Reddit has done nothing to help me
I kept submitting and emailing Reddit about my hacked account. They seemingly froze the account and deleted the NSFW stuff posted by it, but I only get a bot reply telling me to request a password change ... which I can't do since I don't receive a link to do it. Can I get a human to help me finally?
Nothing has changed. I don't receive any emails to change my password.
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u/Henderson2026 Jun 13 '24
Your best bet is to get a whole new account and start all over again. Everything that was in that old account it's gone and you're not getting it back and sadly there's nobody to care. A few years back a YouTuber got hacked and a hacker was posting stuff to his channel for months after the fact.
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u/Dogs_aregreattrue Jun 16 '24
What if I share it on other social media platforms? I have some and can do this to hope you out just say the word
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u/IMTrick Experienced Helper Jun 12 '24
We're all a bunch of volunteers here and Reddit users just like you; we can't get you in touch with a person. The way to do that is through filing a help request.
It can still, unfortunately, be difficult to get a response that way, but I'm afraid it's the only option Reddit gives us.