r/help • u/heX_dzh • Mar 28 '24

Profile My account (DJSkrillex) was hacked and stolen, need urgent help!

My first post here. At first I thought that it's some kind of bug or glitch, because the account was inactive. Since 7 days ago it has started posting NSFW things and I'm afraid it will get removed. Please, if any Admins are here, help me get it back. I've been replying to reddit emails about it, but I keep getting the same bot reply that just points me towards the password reset page.

My account is u/DJSkrillex. Please upvote this for visibility.

4 Upvotes

83% Upvoted

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2

u/jgoja Expert Helper Mar 28 '24

Have you tried resetting the password to get back in? The form you needed to have filed is this form with security problem, I think my account was hacked. It can take a month or more and you can't speed that up. Sending multiple tickets on it does not make it go faster.

2

u/heX_dzh Mar 28 '24

I've been trying to reset the password every few days. Nothing. I just tried it before posting again. I don't receive any e-mails about it at all. It has been 2 months since my first post about this problem and I've received nothing but bot replies saying the same thing. And every time I reply to it, explaining the problem. My account is more likely to get offed for being a NSFW spam bot than me getting a human reply.

3

u/jgoja Expert Helper Mar 28 '24

Unfortunately, the forms are the only way to get help with this. Since it was hacked, have you filed the form I suggested? If so, there is nothing else that can be done is wait. If the weekly recap posts start again, you could also comment there since an admin reads those. Or hopefully one sees this and helps

2

u/heX_dzh Mar 28 '24

Yep, I filled it out before even making this post. Thanks for the suggestion though!

1

u/AutoModerator Mar 28 '24

Your question seems to be about having problems logging in with your password.

If you have simply forgotten your password, you can find that information here in our FAQ.

If you think your account has been hijacked, please refer to this help center article.

If you are being told that the password on a brand-new account is invalid, you need to contact the Reddit admins.

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If your question is not about resetting your password, please wait for a human helper to come along and help you. This post has NOT been removed.

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1

u/[deleted] Mar 28 '24

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