r/coventry • u/Conscious_Tea1818 • 35m ago
Update 2: looking for suggestions to improve our business
Some of you may have seen our last 2 posts but for those who haven't, here's a quick recap. Early in the year, my friend and I thought it would be cool if you could turn any photo you want into a paint by numbers kit. That way you can paint your dog, cat, partner, grandma, the whole family or whatever you want without having to be an artist.
We looked it up and saw custom paint by numbers kits existed but were ridiculously overpriced and most of them came without a frame or with a DIY frame. Long story short we spent months finding suppliers so we could provide custom paint by numbers kits cheaper then everywhere else and already framed.
Then we reached out to you offering our kits at cost price so we could get some feedback to help us improve and that feedback was great. Over 500 of you trialed our business and the feedback we received was overwhelmingly positive and we are grateful to everyone who gave us a shot. The only gripe a few of you had was with our shipping times which we've worked hard to resolve.
We had no complaints about the product itself though which is awesome. If you do have complaints though we're all ears, that's what this post is about. We want your help to improve our business even further. We’re reopening our cost price deal until the end of January, giving anyone who missed the chance to try our kits at cost price another opportunity.
You can use the code "COSTPRICEREDDIT" to get our kits for cost price (our margins are pretty slim right now, we want to be as affordable as possible). You can get up to 4 kits at that price so feel free to buy a few and plan a date night, family activity or start a new hobby in the new year. If you've already ordered with that code it has now been reset so you can get the deal again!
After you try our kits we'd love for you to reach out or write a review letting us know how we can improve them. A couple ideas we've had are making collage kits (4 or so canvases that you can paint to make 1 big photo of something), simpler kits that younger kids can paint and adding more sizes. We also thought adding oil and watercolor custom paint by numbers kits could be an interesting idea.
Let us know if any of those ideas are something you'd be interested in us implementing and feel free to comment any other suggestions. Like I said, we're all ears! We are open to anything to improve our business and provide a better experience for you.
Link - https://passionpaints.com/products/custom-paint-by-numbers-kit
