r/Switzerland • u/FlippinTurd21 • 1d ago

How can I get my money back.

I went onto facebook market to see if anyone had any old nintendo switch consoles they were selling and stumbled upon a deal for 125.- I messaged the person and we came to an agreement that Id pay 125.- plus the shipping cost of 10.- Now my situation is now I had already paid and expected the parcel but when I asked about it she told me that shipping all of a sudden costs an extra 60.- and Id need to pay for that too if I wanted it. I told her that there would be no way I would be paying for that as that 60.- extra came out of nowhere and just doesnt make any sense why it would cost 60.- I then asked her for a refund and she has only responded that I can pay 50.- instead of the full 60.- and I told her that I just wanted my money back since she has been really hard to deal with with hours of no response and ever since she hasnt responded at all. Is there any way I can get my money back at all? I have all screenshots of the conversation we had.

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u/tight_shoe_778 1d ago

A lots of comments here are saying you don’t, but how did you pay for it? Was it with Revolut? Was it with crypto? Or was it via normal bank transfer?

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u/FlippinTurd21 1d ago

I did it using twint shouldve probably added that info.

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u/tight_shoe_778 22h ago

U can always ask twint for your money back and say that u sent it to the wrong number

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u/Internal_Leke Switzerland 22h ago

Important: Transactions that have already been completed cannot be canceled. If the transaction has already been completed, your only option is to contact the person or merchant that received the payment and request a refund.