How can I get my money back.

[u/FlippinTurd21]

I went onto facebook market to see if anyone had any old nintendo switch consoles they were selling and stumbled upon a deal for 125.- I messaged the person and we came to an agreement that Id pay 125.- plus the shipping cost of 10.- Now my situation is now I had already paid and expected the parcel but when I asked about it she told me that shipping all of a sudden costs an extra 60.- and Id need to pay for that too if I wanted it. I told her that there would be no way I would be paying for that as that 60.- extra came out of nowhere and just doesnt make any sense why it would cost 60.- I then asked her for a refund and she has only responded that I can pay 50.- instead of the full 60.- and I told her that I just wanted my money back since she has been really hard to deal with with hours of no response and ever since she hasnt responded at all. Is there any way I can get my money back at all? I have all screenshots of the conversation we had.

[u/_JohnWisdom]

it honestly depends mainly on how you paid. Twint or bank transfer? You have a high chance on getting the money back since the number or bank account is tied to a physical person in switzerland. If this person is working as a mule, reporting it could save many others too. If you used paypal or other payment services, you have 0 chance of getting back your money but reporting is always important here too, even if you’ll never get your money back.