r/ModSupport • u/SquidsArePeople2 • 1d ago

Mod Answered What in the world?

This morning, the mods in my sub received a barage of hateful messages from a person who simply had a comment removed by out automoderator for not meeting karma requirements. Those messages included anti LGBTQ+ language, and clear threats of violence against us and LGBTQ+ people.

We reported those messages for harassment and threatening violence. I just received a message that the comments violated Reddit's content policy (duh). But the user was not banned or suspended. How in the world is that possible when other users get permanently banned for mundane things like reporting legitimately rule breaking content under the nebulous rule 8?

32 Upvotes

83% Upvoted

32 comments sorted by

View all comments

15

u/SnausageFest 💡 Expert Helper 1d ago

Those people weren't permanently banned just for one instance of report abuse.

I don't know if there's anything that leads to an immediate permanent suspension. Maybe doxxing? Generally though, everyone gets a warning.

This is why you don't engage, just mute for 3-7 days, report and archive. If they do come back again, their cool down period is over and they will get another warning which should lead to at least a temp ban.

5

u/maybesaydie 💡 Expert Helper 1d ago

Death threats might lead to an immediate permanent suspension. Crimnal activity of any sort on the site will definitely result in a suspension.

12

u/SnausageFest 💡 Expert Helper 1d ago

Oh, my friend, how I wish that was my experience.

We had Spez on the team for an AAA. He was shocked at how often we were told to kill ourselves or other fairly heinous things, but nothing has really changed in the last ~20ish month since then.

Unless someone is like "I'm going to kill you, Alias McFakeName, at your house on 666 fake avenue!" - that's just now how it plays out.

2

u/eatmyasserole 💡 Experienced Helper 13h ago

Super random, but i just read this news article this morning:

https://www.newser.com/story/361264/report-every-former-facebook-moderator-evaluated-had-ptsd.html

3

u/tombo4321 💡 Skilled Helper 18h ago

I've had links to hard-core child porn posted, reported them, no action taken.

I just send them to spam now.

1

u/maybesaydie 💡 Expert Helper 8h ago

Then you should escalate those reports to modmail here.

1

u/MinimumArmadillo2394 💡 Skilled Helper 7h ago

Mods here take 5-7 business days to respond.

We were getting absolutely hammered with people vote manipulating in order to get mods banned while also using the same bots to mass upvote their spam content links. We found who was sending these users and joined their discord. They literally threatened us with legal action.

I reported it. Sent them perma-links, account names, screenshots via imgur, and updated this every time I saw the violating content that was connected to the same spam links every day for 5 days. 8 days after I sent the last message is when they responded. They hit me with "looks like our automated system got these accounts" while ignoring that there were 3 or 4 (specifically linked) posts from users who haven't been banned and their posts weren't removed.

The next day after pointing this out, I got a "How did we do?" message.

Reddit admins do not give 2 shits about prompt response. You can literally be getting threatened and be on the verge of your account being deleted via bot manipulation and they'll take longer to respond than it will take you to get banned.