r/DIYUK • u/Ok_Student_3292 • Oct 17 '24
Quote British Gas want 4.3k for a new boiler
Hoping this is the right place/tag for this.
Joined up with BG the other week because it was top of the list on one of the price comparison sites. Tech came to check out the boiler before properly signing us up and we found out it was in really bad condition. There's parts of the metal that are corroded (the guy literally put his finger through the metal, that's how bad the corrosion was) and he put a disc in to stop any gas leaking.
So we need a new boiler. Completely fair. But 4.3k?
This includes a Hive we didn't ask for, multiple water treatments and system flushes, and various other odds and sods, plus the actual boiler for 1.3k and installation for 1.5k. He's also said we need a Worcester Greenstar 4000 when I'm fairly sure we have the 2000 right now and it's not been an issue. Either way it's combi to combi.
Just... wtf? Is there a cheaper way to sort this?
Edit: Went to dinner, came back, over 100 comments telling me to tell BG to hit the road jack. Appreciate it! It's me, my mum, and 2 kid brothers living together here, dad always handled this stuff so we just did what google and the engineer told us but from comments it looks like BG are a pretty bad option all round. This visit was to put us on the insurance with BG, so I reckon we just won't go on the insurance with them and will get a boiler elsewhere and look into other insurers. I've looked at a couple of the recommended options and they're all around half the price of BG so far, mostly because they're doing all the stuff BG said they'd do eg flush the system, get us a thermostat, do water treatments, for free as part of the installation, where BG was charging us hundreds for each of these things. Thank you!!!